| True
Service = True Success Lane
Baldwin's decades of success are built on this simple, yet profound, equation.
True Service is sales the way it should be, putting the philosophy of servant-leadership
to work in every relationship, with customers, employees, vendors, even communities.
True Service takes the art of sales to a new realm of unequalled success and fulfillment.
Read...
Stop
the Monkey Business Here's a serious warning sign that
your company is acting like a bunch of primates. Read... Mentoring
Matters Ask
anyone who gardens and they'll tell you: Digging in the dirt is good for you.
It restores you, calms you, and puts you in touch with your senses in a way that
is difficult to match. Once the garden is planted, there are many tasks that can
be accomplished in a very short amount of time, often in less then ten minutes.
That makes gardening a perfect break in your hectic day. Read...
Old
Dogs, New Tricks We've
all heard about old dogs and new tricks. In today's business world, old dogs like
me must either keep up with technology or be pushed to the side of the road by
up and coming pups who not only understand it, but are thriving in the new environment.
Read...
Weeding
Out Stress Ask
anyone who gardens and they'll tell you: Digging in the dirt is good for you.
It restores you, calms you, and puts you in touch with your senses in a way that
is difficult to match. Once the garden is planted, there are many tasks that can
be accomplished in a very short amount of time, often in less then ten minutes.
That makes gardening a perfect break in your hectic day. Read...
Seven
Ways to Improve Performance This Week
Before you sign up for a thousand-dollar seminar to improve your performance,
take a few minutes to learn seven ways you can improve your performance without
spending a dime. Read...
Twelve
Assets of an Effective Telecommuter It's
not easy working off-site, or managing off-site workers. One key is in finding
the right people for the job, and the proper tracking mechanisms to ensure performance.
Read Lane's list of the most important traits to seek in a potential telecommuter.
Read...
Fifteen
Ways to Improve Your Phone Personality Lane
offers these easy to follow steps to improving your telephone personality. Learn
the secrets to making anyone feel comfortable, and to using the telephone to create
lasting relationships in a no-face world. Read..
An
Introduction to Servant-Leadership What
does it mean to be a servant-leader? How can the concepts of servanthood and leadership
be blended to create a management philosophy that allows everyone to excel and
find fulfillment? In this short essay, Lane introduces the reader to the philosophy
that transforms companies - and lives. Read...
De-stressing
at Work Stress.
The ever-present shadow that follows you around the office all day. It accounts
for numerous mistakes, lost man-hours, decreased productivity, increased tension
and hostility, and a general dislike for work. We won't ever eliminate stress
completely, but we can learn new ways to deal with it. Read...
The
Importance of Branding
Many business owners
think that salesmanship and marketing are enough to succeed in business. Bzzzt!
Wrong answer! There's another level to which all businesses should aspire: Creating
a brand. Read...
The
Most Important Minute We've
all heard the adage "you don't get a second chance to make a first impression."
It's never more true than in business. The first time a person interacts with
your company, they form an impression. What kind of an impression does your team
make? Read...
Outfitting
the Home Office
The Home Office
market continues to grow, and will probably continue to do so for the next several
years. Many of my clients work out of their homes, as do their employees. I serve
as a vice president of two companies, run my consulting business, a charity with
visions of growth both locally and nationally, and manage my band - all from the
office in my home, and via laptop and cellphone when traveling.Read...
Serving
Internal Customers Read,
hear or say the word "customer." Immediately we think of a person walking through
the door to buy something. But the term may actually be broken down into two distinct
segments: external customers (the ones coming through the door) and internal -
your teammates. Read... |