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True
Service = True Success
Lane
Baldwin's decades of success are built on this simple, yet
profound, equation. True Service is sales the way it should
be, putting the philosophy of servant-leadership to work in
every relationship, with customers, employees, vendors, even
communities. True Service takes the art of sales to a new
realm of unequalled success and fulfillment. Read...
Seven
Ways to Improve Performance This Week
Before you sign up for a thousand-dollar seminar to improve
your performance, take a few minutes to learn seven ways you
can improve your performance without spending a dime. Read...
Twelve
Assets of an Effective Telecommuter
It's
not easy working off-site, or managing off-site workers. One
key is in finding the right people for the job, and the proper
tracking mechanisms to ensure performance. Read Lane's list
of the most important traits to seek in a potential telecommuter.
Read...
Fifteen
Ways to Improve Your Phone Personality
Lane
offers these easy to follow steps to improving your telephone
personality. Learn the secrets to making anyone feel comfortable,
and to using the telephone to create lasting relationships
in a no-face world. Read..
An
Introduction to Servant-Leadership
What
does it mean to be a servant-leader? How can the concepts
of servanthood and leadership be blended to create a management
philosophy that allows everyone to excel and find fulfillment?
In this short essay, Lane introduces the reader to the philosophy
that transforms companies - and lives. Read...
De-stressing
at Work
Stress.
The ever-present shadow that follows you around the office
all day. It accounts for numerous mistakes, lost man-hours,
decreased productivity, increased tension and hostility, and
a general dislike for work. We won't ever eliminate stress
completely, but we can learn new ways to deal with it. Read...
The
Importance of Branding
Many
business owners think that salesmanship and marketing are
enough to succeed in business. Bzzzt! Wrong answer! There's
another level to which all businesses should aspire: Creating
a brand. Read...
The
Most Important Minute
We've
all heard the adage "you don't get a second chance to make
a first impression." It's never more true than in business.
The first time a person interacts with your company, they
form an impression. What kind of an impression does your team
make? Read...
Outfitting
the Home Office
The
Home Office market continues to grow, and will probably continue
to do so for the next several years. Many of my clients work
out of their homes, as do their employees. I serve as a vice
president of two companies, run my consulting business, a
charity with visions of growth both locally and nationally,
and manage my band - all from the office in my home, and via
laptop and cellphone when traveling.Read...
Serving
Internal Customers
Read,
hear or say the word "customer." Immediately we think of a
person walking through the door to buy something. But the
term may actually be broken down into two distinct segments:
external customers (the ones coming through the door) and
internal - your teammates. Read...
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