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Servant-Leadership Solutions Newsletter

February, 2010

A Promising Month

Greetings and welcome to the February edition. Like many of you, we're currently being blanketed by heavy snow. The good news is that we've all got a roof over us, plenty of food, and a warm bed. I hope you will remember that there are many in your local community who are not as fortunate, and that you will can do what you can to serve them.

I've been quiet for fear of jinxing it, but I can now let the cat out of the bag: Gary Jones and his son James are again working with me in Deeper Blues. Gary has been dealing with a serious neck and shoulder injury that forced him to the sidelines for over a year. Although not healed, and facing a difficult operation and subsequent rehabilitation, Gary just had to get back to work.

We've already had our few performances, here in town at our old Friday evening stomping grounds. It's always fun, because it's family friendly (like all of our shows) and is early enough the the whole family can attend.

With the first shows under our belt, we're now looking forward to booking dates for the spring and summer seasons, including in-store clinics and other educational opportunities. I find it very rewarding to offer these workshops, which range from music appreciation to advice for aspiring professionals. It allows me to give something back to the music community. It's also an excellent way for me to combine my business and music careers in various ways, not the least of which is incorporating music into business presentations.

Of course, it's always been part of the plan (or plans, I should say) to bring the band along for events in support of Teach Me Bass Guitar and David Nordschow Amplification. Both companies continue to make excellent strides following this year's NAMM show. I've definitely got enough to keep me busy!


The Learning Dock, LLC, wins Aegis Award

Many congratulations to The Learning Dock, LLC, publishers of Roy Vogt's Teach Me Bass Guitar, for their recently won Aegis Award.

CEO and Executive Producer David Crossman, instructor Roy Vogt, and Producer Jason Crossman, won the award for the Best Educational category, recognizing the course's groundbreaking production. You can read the press release here.

As I've written before, Roy and I have been friends for over twenty years, and I've always admired his knowledge and skills, both as a fellow bassist and as a master educator. David's production adds so many new elements - things no one else ever dreamed of (and a lot of extra work, mind you). It's a major accomplishment to be honored, and it clearly demonstrates the validity of David and Roy's vision of changing the way we will learn in the 21st century.


True Service: Bullet Points, Not Scripts

One of the most important aspects of True Service is to allow the employee to be human, and to be themselves. Even a topnotch customer service strategy can be harmed by forcing employees to fit a tight mold. The key, then, is to provide specific benchmarks to guide employees while leaving room for personality. Read More...


Resource: Community College

Many if not most visitors to my site have at least a bachelor's degree; many have postgraduate work under their belt as well. So why am I recommending your local community college as a resource? There are several reasons. Read More...


Quick Tip: Use Separate Social Networks

One of the most dangerous pitfalls of engaging in social network marketing is wasting time on personal activities during your work day. I have found that it helps greatly to use separate pages or streams for work-related activities and personal activities. This way, I can focus on my actual marketing without being drawn into items that will only waste my work time.


You've Got Questions

Q: I'd like to add offering presentations to my business. How do I start?

A: First, you need something to present - hopefully something related to the rest of your business. Prepare a list of potential topics, then create a scalable presentation that you can give in 45-90 minutes. Then, summarize your presentation into a short talk (15-30 minutes) that you can give at a luncheon or similar event. Second, start locally: libraries, business and civic groups (Rotary, Lions, etc.) and other outlets are available to help you refine your skills. When you feel you're ready for prime time, market to current clients and others in those industries you serve.


Thought for the Day

True leadership must be for the benefit of the followers, not the enrichment of the leaders. ~~ Robert Townsend


End of Servant-Leadership Solutions V2010, #2, a publication of:
Lane Baldwin Servant-Leadership Solutions
My business is improving yours.™

Copyright by Lane Baldwin Servant-Leadership Solutions, 2010. Reprinting or republication of Servant-Leadership Solutions is prohibited without prior approval.

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